Create customized feedback app to collect feedback and survey from the customer, patient and employees. Choose the best feedback form and templates available. Use this feedback software as
Inrate is a multi-feature feedback app which supports various devices and lets you collect feedback on Kiosks, iPhone, iPad, Android Tablets and Phones.
It collects feedback through online survey links and embeds surveys. It also assists in creating Email Survey and SMS Survey which can be sent via APIs.
Inrate enables you to send a survey with the NPS question and subsequently receive instant NPS score update on the dashboard with a detailed NPS and CSAT report.
Customer Satisfaction Score (CSAT) measures customer satisfaction with a business, purchase, or interaction. Inrate offers completely customizable surveys using Matrix, Emoticons, Sliders and more.
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Collects feedback through customer feedback app which includes Net Promoter Score and CSAT. We identify feedback score and send communication accordingly; you can include a review link to your brand and discount coupon on negative feedback. It also gives alerts on negative feedback to the concerned person.
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Instant update of NPS scores on the dashboard assists in tracking brand’s growth as it displays the customer retention score, customer feedback, number of unique customers and real-time analytics to get insights on different aspects of your business.
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Customer loyalty operates on reward and reinforcement. Retain customers by rewarding them with points for desired actions or repeat purchases. Track points through our feedback app to avail various offers.
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Referral programs help growth: customers can refer your store to their family or friends to earn a percentage of their bill.
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Push your customer’s reviews on Facebook, Twitter and other social platforms in one click. Choose from 100+ Templates to schedule your posts.
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Automate your messaging: set different SMS for different events and actions to improve visibility and recall. Loyalty reminder SMS boosts repeat business.
Customer Feedback App - Inrate on App Store & Google Play.
Collect feedback on Kiosks, iPad, Android Tablets or Mobile Phones on-premises.
Keep taking feedback in offline mode and sync later when online.
Embed surveys on your website or use QR codes for quick submissions.
Create appealing feedback surveys and send to customers via email.
Reach customers instantly with responsive surveys that auto-adjust on all devices.
Fast, accurate insights with real-time dashboards for better decisions.
Get alerted instantly whenever a customer gives negative feedback.
Choose from 100+ Templates to schedule posts with ease.
Track activities daily to improve team efficiency.
Engage customers regularly to ensure repeated visits.
Promote your business across digital channels to gain more customers.
Inrate follows a systematic approach with its real-time reporting and alerts. It updates the dashboard in real-time and sends notifications for every negative feedback or review. Consequently, you can resolve issues and improve customer experience.
Filter, categorize, mark and share feedback with employees to take immediate action.
Track delivered emails, open rates, survey opens and responses. Import email addresses and phone numbers easily.
Track growth across multiple locations in one place with location-based reports and alerts.
Track delivery, opens and responses for Email Surveys; import contacts seamlessly.